Contact Centre Opportunities

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Contact, support, solution - it's about how we work, what we're passionate about and the reason everyone benefits with the West Brom - our customers, our staff and the local community. We are actively looking for more like-minded people to join us in a variety of exciting roles, based in our state-of-the-art Contact Centre. And, in return for your commitment to first class service, we will empower you to deliver our promise of 'One contact, One solution', and invest in your ongoing training and development.

Please use the search function below to search for your ideal role. Alternatively, list all our current Contact Centre opportunities.

Please note: To select multiple job roles hold down <CTRL> on PC or <CMD> on Mac.

Search current contact centre opportunities

Minimum Requirements

The minimum requirements for all new entrants to the Society are:

• IT literacy - in Word, Excel and Outlook
• 4 GCSEs (or equivalent) at grade C or above, including Maths and English

Some roles may require further qualification and/or skills, e.g. a degree or professional qualification, these will be detailed on the specific role profiles.